At Drs Derma & Aesthetics, we are committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, purchase products, book treatments, or access our online learning platform.
1. Information We Collect
We may collect the following information from you:
- Personal Details: Name, phone number, email, address, gender, age, etc.
- Medical Information: Skin type, medical history, treatment preferences (when booking consultations).
- Payment Information: Billing address, payment method (handled securely via third-party processors).
- Course Activity: Progress, access history, and quiz data from our LMS.
- Device & Usage Data: Browser, IP address, device type, pages visited.
2. How We Use Your Information
We use your information to:
- Provide and personalize treatments and services.
- Process payments for products, treatments, or online courses.
- Manage your account and appointment bookings.
- Improve website functionality and user experience.
- Send important updates, reminders, or marketing communications (with your consent).
- Monitor course progress and issue certifications (if applicable).
3. Data Sharing & Security
- We do not sell or rent your personal data to third parties.
- We may share information with trusted service providers (e.g., payment gateways, email platforms, LMS) under strict confidentiality agreements.
- All data is stored on secure servers with appropriate encryption and access controls.
- Medical data is handled with utmost confidentiality in accordance with applicable healthcare privacy laws.
4. Cookies & Tracking
We use cookies and analytics tools to enhance your browsing experience and understand user behavior. You may disable cookies via your browser settings.
5. Your Rights
You have the right to:
- Access or update your personal information.
- Request deletion of your data.
- Opt-out of promotional communications at any time.
6. Online Booking & LMS Access
By booking online or purchasing a course, you agree to provide accurate information and maintain confidentiality of your login credentials. Misuse or unauthorized sharing may result in account suspension.
7. Updates to This Policy
We may update this policy from time to time. All changes will be posted on this page with a revised "Effective Date."
8. Contact Us
For any questions regarding our privacy policy, services, or appointments, feel free to reach out to us. You can visit our clinic at 7/A, Main Road, Mohammadia Housing Society, Mohammadpur, Dhaka, Bangladesh, 1207. For direct support, call us at +880 1670 600067 or email us at info@drsdermabd.com. Our hours of operation are Saturday to Thursday, 12:00 PM to 9:00 PM, and Friday, 3:00 PM to 9:00 PM.