Welcome to Drs Derma & Aesthetics.
By accessing our website, booking appointments, purchasing products, or using any of our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or services.
If you do not agree with any part of these Terms & Conditions, you should discontinue use of our website and services.
1. About Us
Drs Derma & Aesthetics is a medical and aesthetic clinic providing dermatology, aesthetic treatments, hair treatments, sexual wellness services, and related healthcare services. We also sell selected skincare and wellness products through our website.
2. Acceptance of Terms
By using this website or availing any of our services, you confirm that:
- You are at least 18 years old, or using the site under parental/guardian supervision.
- You have read, understood, and agreed to these Terms & Conditions.
- You agree to comply with all applicable laws and regulations of Bangladesh.
3. Medical Disclaimer
- All treatments and services are provided based on individual medical assessment.
- Results may vary from person to person.
- No treatment result is guaranteed.
- Information on this website is for general educational purposes only and does not replace professional medical consultation.
- Final treatment decisions are made solely by our qualified doctors based on clinical evaluation.
4. Appointments & Consultation Policy
4.1 Appointment Booking
- Appointments can be booked via phone, website, social media, or in person.
- Appointment availability is subject to doctor schedules.
- Booking confirmation does not guarantee treatment without medical approval.
4.2 Late Arrival & No-Show
- Late arrival may result in shortened consultation or rescheduling.
- Failure to attend an appointment without prior notice may lead to cancellation without refund.
4.3 Appointment Cancellation & Rescheduling
- Appointments must be cancelled or rescheduled at least 24 hours in advance.
- Emergency cancellations are subject to clinic discretion.
5. Treatment Consent
- Written or verbal consent is required before any medical or aesthetic procedure.
- By proceeding with treatment, you acknowledge understanding potential risks, benefits, and alternatives.
- Consent once given cannot be revoked after the procedure is completed.
6. Payments & Pricing
- All prices are subject to change without prior notice.
- Payments may be required in advance for consultations, procedures, or packages.
- We accept cash, digital payments, and other approved payment methods.
- Failure to complete payment may result in service denial.
7. Refund & Cancellation Policy (Clinic Services)
- Consultation fees are non-refundable.
- Treatment fees are non-refundable once service has started.
- Packages once partially used are non-refundable.
- Refund decisions are at the sole discretion of clinic management.
8. Product Purchase (E-Commerce)
8.1 Product Information
- Product images are for representation only.
- Actual product color, packaging, or size may vary.
8.2 Order Confirmation
- Orders are confirmed only after approval by website admin.
- We reserve the right to cancel any order due to stock unavailability or technical issues.
9. Shipping & Delivery
- Delivery charges must be paid upfront.
- Delivery charges are non-refundable.
- Estimated delivery time: 1–5 business days, depending on location.
- Delivery delays may occur due to:
- Weather conditions
- Public holidays
- Traffic issues
- Courier delays
- Product availability
- Natural disasters
- Political or emergency situations
10. Return & Replacement Policy
- Returns are accepted only if the product is opened in front of the delivery personnel and found damaged or incorrect.
- Products used, opened, or damaged after delivery are not eligible for return.
- Return requests must be raised immediately at the time of delivery.
For more information, please refer to our Privacy Policy and Refund & Returns Policy.
11. Sexual Wellness Services Disclaimer
- Sexual wellness treatments are provided strictly for medical and wellness purposes.
- Results vary by individual health condition.
- Confidentiality is strictly maintained.
- No performance or outcome guarantee is provided.
12. Privacy & Data Protection
- User data is handled according to our Privacy Policy.
- We do not sell or share personal data without consent unless required by law.
- Medical information is treated as confidential.
13. Intellectual Property
- All website content including text, images, logos, videos, and graphics are the property of Drs Derma & Aesthetics.
- Unauthorized copying, reproduction, or use is strictly prohibited.
14. User Responsibilities
You agree not to:
- Provide false or misleading information
- Misuse our services
- Attempt unauthorized access to our systems
- Upload harmful or illegal content
15. Limitation of Liability
Drs Derma & Aesthetics shall not be liable for:
- Individual dissatisfaction with treatment outcomes
- Allergic reactions or side effects disclosed during consent
- Delays caused by third-party service providers
- Website downtime or technical issues
16. Force Majeure
We are not responsible for service delays or failure due to events beyond our control including natural disasters, strikes, pandemics, or government restrictions.
17. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or services.
18. Modifications to Terms
- We reserve the right to modify these Terms & Conditions at any time.
- Continued use of our services indicates acceptance of updated terms.
19. Governing Law
These Terms & Conditions are governed by the laws of Bangladesh.
Any disputes shall be subject to the jurisdiction of Bangladeshi courts.
20. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Drs Derma & Aesthetics
📍 7/A, Main Road, Mohammadia Housing Society, Mohammadpur, Dhaka
📞 +8801670600067
📧 info@drsdermabd.com
🌐 https://drsdermabd.com
